COVID19 Update

Our ongoing measures in response to COVID19

Thank you for your patience and understanding, while we have been working hard to ensure we have measures in place for the health and safety of the community, our staff and our animals.

Due to the impact on our ability to care for the animals and to operate if COVID enters our shelter, we ask that anyone wishing to enter the must have proof of full vaccination status and wear a mask. And for this reason we are also still operating via appointment at this stage.


Public Access:

We are currently not accepting walk in’s and will continue to operate on an adoption-by-application model into the future.


Adoption arrangements made by us:

All adoption bookings are made by us contacting you, if you are a successful adoption applicant.

Applications for dogs or cats are made via our Website. Each animal in the Animals For Adoption section has an “apply to adopt me” button under their description.

We are logistically unable to maintain a wait list for people wishing us to contact them when specific breeds, puppies etc arrive at the shelter.

Please note that we are receiving high numbers of adoption applications at present. 


General animal viewing:

We are making appointments for general viewing of our animals via emailing or phone 03 9821 0978, but there is a wait list. Shortlisted adoption applicants are being given first priority – so we do recommend, if there is someone you are interested in on our website to apply to adopt there.

Visitors will not be allowed to walk through adoption areas unless they have an appointment.

Please note that we are receiving high numbers of adoption applications and viewing requests at present. 


Lost and found:

Arrangements can be made by phoning 9824 7928 or 0418 389 810 where you’ll find a comprehensive message and the numbers you need depending on your circumstances.


All other enquiries:

All other enquiries can be made by phoning 9824 7928 or 0418 389 810 and leaving a message, we aim to reply within 24 hours, or emailing


Do not visit us if:

  • you have a cough, cold, fever or flu-like symptoms
  • you have tested positive for COVID-19 or are awaiting test results
  • you have been in contact with a person who has tested positive for COVID-19
  • you have returned from overseas in the last 14 days